PRIVACY POLICY

Utah Stump King ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you contact us or use our website, how we use it, and the choices you have. By using our website or contacting Utah Stump King, you agree to the practices described here.

Information We Collect

We collect information you provide directly, including:

• Contact form submissions — your name, phone number, email address, service address or location, and any details you include about your stump or property.
• Phone calls and text messages — the phone number you call or text from and the content of those messages.
• Website chat — messages and contact details you provide through any chat feature on our site.
• Basic usage data — standard analytics and cookie data such as your browser type, pages visited, and general location, used to operate and improve the site.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide free estimates.
• Schedule and perform stump grinding and removal services.
• Send service-related text messages, including missed-call follow-ups, estimate and appointment scheduling, and appointment reminders.
• Operate, maintain, and improve our website and services.

SMS / Text Messaging Terms

By providing your phone number, texting us, or submitting our contact form, you consent to receive service-related text messages from Utah Stump King at the number provided. These messages may include missed-call follow-ups, estimate and appointment scheduling, and appointment reminders. Recipients are people who have contacted our business first.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories listed under "How We Share Information" below exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing purposes.

• Message frequency varies based on your interaction with us.
• Message and data rates may apply depending on your mobile carrier and plan.
• To opt out, reply STOP to any text message at any time. You will receive a confirmation and we will stop sending you texts.
• For help, reply HELP or contact us at 801-300-5366.

How We Share Information

We do not sell your personal information. We share information only with service providers that help us operate our business — such as our website host, contact-form handler, and the messaging platform we use to send and receive texts — and only as needed to provide our services to you. We may also disclose information if required by law. As stated above, mobile phone numbers and SMS opt-in data are never shared with third parties for marketing or promotional purposes.

Cookies & Analytics

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

Data Retention & Security

We keep your information only as long as needed to provide our services and meet legal or business requirements, then dispose of it securely. We use reasonable administrative and technical measures to protect your information, though no method of transmission or storage is completely secure.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

Your Choices & Contact

You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of text messages at any time by replying STOP. To make a request or ask a question about this policy, contact us:

• Phone: 801-300-5366
• Email: careycordova300@gmail.com
• Mail: Utah Stump King, 7375 Adams Rd, Magna, UT 84044

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of our website or services after changes are posted means you accept the updated policy.